FAQ
Answers for riders, scheduled trips, drivers, and safety. Browse by topic or jump straight to what you need.
Open the Mizo app, set your pickup and destination, confirm the fare, and request. A nearby driver will be matched to you.
Yes. Add a card or preferred payment method in the app and pay automatically when the trip ends.
Use in-app help during a trip, or visit the Support page for account and trip questions.
Yes. You can request rides to and from supported airports in our coverage area.
Yes. Use Schedule a ride to book pickup in advance for a set time.
Still need help?
Open Support to send a message, or continue in the Mizo app where trip details make help faster.